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Incident Report for Oracle Aconex

Resolved

We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.

Posted Aug 07, 2020 - 09:41 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 07, 2020 - 09:21 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 07, 2020 - 07:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 07, 2020 - 05:06 UTC

Identified

Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.

Posted Aug 07, 2020 - 03:57 UTC

Update

We are continuing to investigate this issue.

Posted Aug 07, 2020 - 02:53 UTC

Investigating

We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.

Posted Aug 07, 2020 - 01:02 UTC

This incident affected: United Kingdom (UK1) (Core Aconex), CN1(ASIA1) (Core Aconex), HK1(ASIA2) (Core Aconex), ANZ (AU1) (Core Aconex), Middle East (MEA) (Core Aconex), ANZ (AU2) (Core Aconex), and Saudi Arabia (KSA1) (Core Aconex).