All Systems Operational

About This Site

Oracle Aconex is continuously monitored. Should there be a disruption in service, we'll provide status updates here. To see when Aconex undergoes weekly scheduled maintenance, visit https://help.aconex.com/aconex/our-main-application/aconex-scheduled-maintenance-times

Global Login Operational
ANZ (AU1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
ANZ (AU2) Operational
Core Aconex Operational
Models Operational
Europe (UK1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
The Americas (US1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
The Americas (US2) Operational
Core Aconex Operational
Models Operational
Field Operational
SSO ? Operational
Viewer Operational
USA (USDoD) Operational
Core Aconex Operational
SSO ? Operational
Viewer Operational
Asia (HK1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
Mainland China (CN1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
Middle East (MEA) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
Saudi Arabia (KSA1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
HK1 – maintenance required on Sunday August 16 from 00:01 to 23:59 Hong Kong time Aug 15, 16:01 - Aug 16, 16:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 23:30 UTC
Scheduled - We require maintenance on the Aconex HK1 instance on Sunday August 16 from 00:01 to 23:59 Hong Kong time. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Jul 15, 10:03 UTC
AU2 – maintenance required from 20:00 Saturday August 22 to 20:00 Sunday August 23 AEST Aug 22, 10:00 - Aug 23, 10:00 UTC
We require maintenance on the Aconex AU2 instance from 20:00 Saturday August 22 to 20:00 Sunday August 23 AEST. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Posted on Jul 22, 05:54 UTC
AU1 – maintenance required from 20:00 Saturday 29nd August – 20:00 Sunday 30rd August AEST Aug 29, 20:00 - Aug 30, 20:00 UTC
We require maintenance on the Aconex AU1 instance from 20:00 Saturday 29nd August – 20:00 Sunday 30rd August AEST. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Posted on Jul 30, 12:41 UTC
US2 – maintenance required on Sunday August 30 00:01 – 23:59 PDT Aug 30, 07:00 - Aug 31, 07:00 UTC
We require maintenance on the Aconex US2 instance on Sunday August 30 00:01 – 23:59 PDT. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Posted on Jul 30, 23:49 UTC
MEA - Maintenance required from 00:00 Friday 4th September - 23:59 Friday 4th September GST Sep 4, 00:00 - Sep 5, 00:00 UTC
We require maintenance on the Aconex MEA instance from 00:00 Friday 4th September - 23:59 Friday 4th September GST. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Posted on Aug 5, 14:03 UTC
US1 – maintenance required on Sunday September 6 from 00:01 – 23:59 PDT Sep 6, 07:00 - Sep 7, 07:00 UTC
We require maintenance on the Aconex US1 instance on Sunday September 6 from 00:01 – 23:59 PDT. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Posted on Aug 6, 22:10 UTC
KSA1 – maintenance required on Friday September 11 from 00:01 to 23:59 Riyadh time Sep 11, 21:01 - Sep 12, 21:01 UTC
We require maintenance on the Aconex KSA1 instance on Friday August 14 from 00:01 to 23:59 Riyadh time. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Posted on Jul 15, 10:00 UTC
Past Incidents
Aug 10, 2020
CN1 - 数据中心 - 任务和工作流模块问题 / Tasks Page and Workflows issue
Resolved - 我们很高兴通知您事件已解决。 感谢您在解决过程中的耐心配合。
__________

We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Aug 10, 05:31 UTC
Update - 我们将继续努力解决问题。 感谢您一直以来的耐心配合。
__________

We continue to work on remediation efforts. Thank you for your continued patience.
Aug 10, 04:44 UTC
Identified - 我们的小组已查明原因，并正在努力解决。 感谢您一直以来的耐心配合。
__________

Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.
Aug 10, 03:05 UTC
Update - We are continuing to investigate this issue.
Aug 10, 02:33 UTC
Investigating - 我们已指派小组调查此问题，并将酌情提供更多的更新。 感谢您的耐心配合。
__________

We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 10, 01:51 UTC
AU2 - We are diagnosing a service issue
Resolved - This incident has been resolved.
Aug 10, 05:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 05:01 UTC
Investigating - Access to Oracle Aconex is unavailable. We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 10, 04:49 UTC
Aug 9, 2020
CN1 – maintenance required from 00.01 to 23:59 Sunday August 9 CST. CN1数据中心无法使用 — 中国标准时间8月9日周六0:01至23:59需要进行维护
Completed - The scheduled maintenance has been completed.
Aug 9, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 16:00 UTC
Scheduled - We require maintenance on the Aconex CN1 instance from 00.01 to 23:59 Sunday August 9 CST. During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
我们需要在中国标准时间8月9日周六0:01至23:59对Aconex CN1数据中心进行维护。在此期间，Aconex将无法使用。给您带来的任何不便我们深表歉意并感谢您在我们完成必要工作期间的耐心等待。
Jul 10, 06:38 UTC
Aug 8, 2020
Aug 7, 2020
Process Insights Unavailable
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Aug 7, 09:41 UTC
Update - We are continuing to work on a fix for this issue.
Aug 7, 09:21 UTC
Update - We are continuing to work on a fix for this issue.
Aug 7, 07:25 UTC
Update - We are continuing to work on a fix for this issue.
Aug 7, 05:06 UTC
Identified - Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.
Aug 7, 03:57 UTC
Update - We are continuing to investigate this issue.
Aug 7, 02:53 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 7, 01:02 UTC
Aug 6, 2020
US2 – maintenance required on the Aconex US2 instance on Thursday August 6 from 11.30 AM EST to 12.30 PM EST.
Completed - The scheduled maintenance has been completed.
Aug 6, 16:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 15:31 UTC
Scheduled - We require maintenance on the Aconex US2 instance on Thursday August 6 from 11.30 AM EST to 12.30 PM EST . During this time, Aconex will be unavailable. We apologize for any inconvenience and thank you for your patience while we complete these necessary works.
Aug 6, 15:12 UTC
US2 - Service degradation affecting Documents Module
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Aug 6, 16:19 UTC
Update - Our review of a service issue is ongoing. Thank you for your patience during our diagnostic process.
Aug 6, 14:35 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 6, 13:23 UTC
Aug 5, 2020
HK1 - Speed of Service
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Aug 5, 03:47 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 5, 03:28 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 5, 02:37 UTC
Aug 4, 2020

No incidents reported.

Aug 3, 2020
UK1 - We are diagnosing a service issue relating to accessing the BIM module
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Aug 3, 03:36 UTC
Identified - Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.
Aug 3, 03:26 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 3, 03:00 UTC
Aug 2, 2020
AU1 - We are diagnosing a service issue relating to accessing the BIM module
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Aug 2, 15:37 UTC
Identified - Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.
Aug 2, 15:25 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Aug 2, 14:44 UTC
Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020
UK1 - Speed of Service
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Jul 27, 12:02 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Jul 27, 11:07 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Jul 27, 10:22 UTC
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