All Systems Operational

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Oracle Aconex is continuously monitored. Should there be a disruption in service, we'll provide status updates here. To see when Aconex undergoes weekly scheduled maintenance, visit https://help.aconex.com/aconex/our-main-application/aconex-scheduled-maintenance-times

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ANZ (AU1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
ANZ (AU2) Operational
Core Aconex Operational
Models Operational
File Upload Operational
Insights Operational
Email Notifications Operational
Previews Operational
United Kingdom (UK1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
Europe (EU1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
The Americas (US1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
The Americas (US2) Operational
Core Aconex Operational
Models Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
File Upload Operational
Packages Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
Canada (CA1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
USA (USDoD) Operational
Core Aconex Operational
SSO ? Operational
Viewer Operational
Asia (HK1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
Mainland China (CN1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Packages Operational
Insights Operational
Email Notifications Operational
Previews Operational
Middle East (MEA) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Insights Operational
Email Notifications Operational
Previews Operational
Saudi Arabia (KSA1) Operational
Core Aconex Operational
Models Operational
Cost Operational
Field Operational
SSO ? Operational
Viewer Operational
File Upload Operational
Insights Operational
Email Notifications Operational
Email Notifications Operational
Previews Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021
AU1 will be under maintenance from midnight 00:00 to 00:30 Friday June 18, 2021 AEST
Completed - The scheduled maintenance has been completed.
Jun 17, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 14:03 UTC
Scheduled - We will be conducting maintenance activities on the Oracle Aconex AU1 instance between midnight 00:00 and 00:30 June 18, 2021 AEST to upgrade the memory configuration on the Aconex Application server. During this time, Aconex will be unavailable. We appreciate your patience and will update you when the works are completed. We apologize for any inconvenience caused.
Jun 17, 09:33 UTC
Jun 16, 2021
AU1 - Intermittently unavailable
Resolved - We’re pleased to inform you that the incident has been resolved. Thank you for your patience during the remediation process.
Jun 16, 07:01 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Jun 16, 06:41 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Jun 16, 06:14 UTC
AU1 - Service Degradation affecting Exporting to Excel, Multi file Upload and Bulk Processig in Documents and Mails
Resolved - This incident has been resolved.
Jun 16, 00:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 23:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 15, 23:44 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Jun 15, 22:50 UTC
Jun 15, 2021
Jun 14, 2021

No incidents reported.

Jun 13, 2021
KSA1 - Intermittently unavailable
Resolved - We’re pleased to inform you that Oracle Aconex has remediated the issue. Thank you for your patience during the remediation process.
Jun 13, 15:15 UTC
Monitoring - Access to Oracle Aconex is available again. We continue to monitor.
Jun 13, 15:02 UTC
Investigating - Access to Oracle Aconex is intermittently unavailable. We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Jun 13, 14:27 UTC
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
UK1 - Intermittently Unavailable
Resolved - We’re pleased to inform you that Oracle Aconex has remediated the issue. Thank you for your patience during the remediation process.
Jun 7, 10:34 UTC
Monitoring - Access to Oracle Aconex is available again. We continue to monitor.
Jun 7, 10:19 UTC
Update - Our review of a service issue is ongoing. Thank you for your patience during our diagnostic process.
Jun 7, 08:46 UTC
Investigating - Access to Oracle Aconex is unavailable. We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Jun 7, 07:40 UTC
Jun 6, 2021
US1 - Field Service is down
Resolved - This incident has been resolved.
Jun 6, 07:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 6, 06:25 UTC
Jun 5, 2021

No incidents reported.

Jun 4, 2021
MEA - Unavailable
Resolved - This incident has been resolved.
Jun 4, 22:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 21:53 UTC
Investigating - We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Jun 4, 21:03 UTC
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