AU1 - Loss of Documents Service

Incident Report for Oracle Aconex

Resolved

The cloud service is now fully restored and operational. If you experience any issues with the new Bulk Processing service, please contact support and submit a Service Request for further assistance. We remain committed to your success and appreciate your support.

Posted Jun 02, 2026 - 06:31 UTC

Monitoring

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

Posted Jun 02, 2026 - 06:20 UTC

Investigating

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

Posted Jun 02, 2026 - 05:17 UTC

This incident affected: AU1 (ANZ) (Documents).