Multiple Instances - Service issue impacting Project settings reports

Incident Report for Oracle Aconex

Resolved

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Posted Jun 06, 2025 - 20:41 UTC

Monitoring

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Posted Jun 06, 2025 - 20:36 UTC

Identified

Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
Posted Jun 06, 2025 - 20:17 UTC

Update

We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.
Posted Jun 06, 2025 - 19:27 UTC

Update

We have identified an issue that may result in loss of service with Project settings reports. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Posted Jun 06, 2025 - 18:23 UTC

Investigating

We are currently investigating this issue.
Posted Jun 06, 2025 - 17:57 UTC
This incident affected: Canada (CA1) (Project settings reports), The Americas (US1) (Project settings reports), and United Kingdom (UK1) (Project settings reports).