Alert!!! US2 will be migrating September 5th.

Scheduled for Sep 5, 18:00 UTC - Sep 8, 13:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Aug 29, 2025 - 16:00 UTC

Scheduled

US2 will be migrating Sep 5 beginning at 1pm EDT. Aconex will not be available during this time until Monday, Sep 8 6am EDT.

Note: non-SSO users will need to change their passwords to meet enhanced security requirements. It is recommended that non-SSO users change their passwords before the migration

Passwords must be 15 - 100 characters, with minimum of 8 characters different from the current password, and of 4 different types: capitals, lowercase, numbers, symbols.

copy/paste this url in your browser for important information concerning the migration
https://help.aconex.com/high-compliance-environments/news-and-updates/hce-us2-instance-migation/

Posted Aug 28, 2025 - 22:31 UTC

This scheduled maintenance affects: The Americas (US2) (Core Aconex, Models, Field, SSO, Viewer, File Upload, File Upload, Packages, Insights, Email Notifications, Previews, Service Desk, User Management, Dashboards (Analytics), Directory Service).