Multiple Instances - Loss of Insights dashboard

Incident Report for Oracle Aconex

Resolved

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Posted Feb 26, 2026 - 06:29 UTC

Update

Our engineers are continuing to work toward resolving the unplanned service outage. Thank you for your continued patience. The next update will be in 60 minutes.

Posted Feb 26, 2026 - 05:29 UTC

Investigating

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

Posted Feb 26, 2026 - 04:36 UTC

This incident affected: AU2 (ANZ) (Insights - Dashboard & Analytics), UK1 (United Kingdom) (Insights - Dashboard & Analytics), EU1 (Europe) (Insights - Dashboard & Analytics), CA1 (Canada) (Insights - Dashboard & Analytics), ASIA2 (Asia) (Insights - Dashboard & Analytics), ASIA1 (Asia) (Insights - Dashboard & Analytics), MEA (Middle East) (Insights - Dashboard & Analytics), KSA1 (Saudi Arabia) (Insights - Dashboard & Analytics), AU1 (ANZ) (Insights - Dashboard & Analytics), and US1 (Americas) (Insights - Dashboard & Analytics).