ASIA2 - Loss of Document Processes Service

Incident Report for Oracle Aconex

Resolved

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Posted Apr 15, 2026 - 06:02 UTC

Monitoring

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
Posted Apr 15, 2026 - 05:40 UTC

Identified

Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
Posted Apr 15, 2026 - 03:44 UTC
This incident affected: ASIA2 (Asia) (Document Processes).