HK1 - Unavailability

Incident Report for Oracle Aconex

Resolved

This incident has been resolved.
Posted Aug 02, 2023 - 07:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 02, 2023 - 07:06 UTC

Update

We continue to work on remediation efforts. Thank you for your continued patience.
Posted Aug 02, 2023 - 05:51 UTC

Update

We continue to work on remediation efforts. Thank you for your continued patience.
Posted Aug 02, 2023 - 04:52 UTC

Update

We continue to work on remediation efforts. Thank you for your continued patience.
Posted Aug 02, 2023 - 03:58 UTC

Identified

Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.
Posted Aug 02, 2023 - 02:40 UTC

Investigating

Access to Oracle Aconex HK1 is unavailable. We have assigned teams to review the issue and will provide additional updates as applicable. Thank you for your patience.
Posted Aug 02, 2023 - 01:38 UTC

Update

We continue to work on remediation efforts. Thank you for your continued patience.
Posted Aug 02, 2023 - 00:43 UTC

Update

We continue to work on remediation efforts. Thank you for your continued patience.
Posted Aug 02, 2023 - 00:00 UTC

Update

Our teams have identified the cause, and are working on remediation efforts. Thank you for your continued patience.
Posted Aug 01, 2023 - 23:19 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 01, 2023 - 22:51 UTC

Identified

Our scheduled maintenance window has had to be extended. Our teams are working on completing the remaining maintenance tasks as quickly as possible. We apologize for the inconvenience.
Posted Aug 01, 2023 - 22:25 UTC
This incident affected: (ASIA2) (Core Aconex).