Lobby - Unplanned Service Outage

Incident Report for Oracle Aconex

Resolved

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Posted Jun 17, 2026 - 09:31 UTC

Monitoring

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
Posted Jun 17, 2026 - 07:56 UTC

Update

Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
Posted Jun 17, 2026 - 07:32 UTC

Investigating

We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
Posted Jun 17, 2026 - 07:12 UTC
This incident affected: UK1 (United Kingdom) (Core Aconex), US1 (Americas) (Core Aconex), ASIA1 (Asia) (Core Aconex), ASIA2 (Asia) (Core Aconex), AU1 (ANZ) (Core Aconex), KSA1 (Saudi Arabia) (Core Aconex, Lobby - Navigation, Lobby - Project details), MEA (Middle East) (Core Aconex), AU2 (ANZ) (Core Aconex), EU1 (Europe) (Core Aconex), and CA1 (Canada) (Core Aconex).