All Aconex Instances - Loss of Insights - Reports Service

Incident Report for Oracle Aconex

Resolved

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Posted Aug 12, 2026 - 16:27 UTC

Monitoring

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

The Reports Module helps users gain insights on various data across the module in a Project context
Posted Aug 12, 2026 - 16:10 UTC

Update

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

The Reports Module helps users gain insights on various data across the module in a Project context.
Posted Aug 12, 2026 - 15:55 UTC

Update

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

The Reports Module helps users gain insights on various data across the module in a Project context.
Posted Aug 12, 2026 - 15:05 UTC

Investigating

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

The Reports Module helps users gain insights on various data across the module in a Project context.
Posted Aug 12, 2026 - 14:42 UTC
This incident affected: US1 (Americas) (Insights - Reports), ASIA2 (Asia) (Insights - Reports), AU2 (ANZ) (Insights - Reports), UK1 (United Kingdom) (Insights - Reports), EU1 (Europe) (Insights - Reports), CA1 (Canada) (Insights - Reports), ASIA1 (Asia) (Insights - Reports), MEA (Middle East) (Insights - Reports), KSA1 (Saudi Arabia) (Insights - Reports), and AU1 (ANZ) (Insights - Reports).