All Systems Operational

About This Site

Oracle Aconex is continuously monitored. Should there be a disruption in service, we'll provide status updates here. To see when Aconex undergoes weekly scheduled maintenance, visit https://help.aconex.com/aconex/our-main-application/aconex-scheduled-maintenance-times

Note: Global Login has been replaced by the Lobby. You can subscribe to status page updates for the Lobby here:
https://statuspage.gbucnss.oci.oraclecloud.com/status/cegbu_lobby/

Uptime over the past 90 days. View historical uptime.
ANZ (AU1) Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
99.86 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
User Management Group Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Workflows Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
Projects Operational
90 days ago
100.0 % uptime
Today
ANZ (AU2) Operational
90 days ago
99.98 % uptime
Today
Core Aconex Operational
90 days ago
99.8 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
United Kingdom (UK1) Operational
90 days ago
99.98 % uptime
Today
Core Aconex Operational
90 days ago
99.98 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
99.92 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
99.98 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk ? Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
User Management Group Operational
Dashboards (Analytics) ? Operational
Document Register Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Project settings reports Operational
90 days ago
99.87 % uptime
Today
Europe (EU1) Operational
90 days ago
100.0 % uptime
Today
Core Aconex Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
The Americas (US1) Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
99.99 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
99.96 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
User Management Group Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Workflows Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
Project settings reports Operational
90 days ago
99.87 % uptime
Today
The Americas (US2) Operational
90 days ago
100.0 % uptime
Today
Core Aconex Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
User Management Operational
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
Canada (CA1) Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
99.99 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Project settings reports Operational
90 days ago
99.87 % uptime
Today
USA (USDoD) Operational
90 days ago
99.97 % uptime
Today
Core Aconex Operational
90 days ago
99.83 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
ASIA2 Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
99.99 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Task Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
Document Operational
90 days ago
100.0 % uptime
Today
Field - Inspections ? Operational
90 days ago
99.77 % uptime
Today
(ASIA1) Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.96 % uptime
Today
Middle East (MEA) Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
99.98 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
99.96 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Dashboards (Analytics) ? Operational
Directory Service Operational
90 days ago
100.0 % uptime
Today
Packages Operational
90 days ago
99.94 % uptime
Today
Early Access (EA1) Operational
90 days ago
99.99 % uptime
Today
Core Aconex Operational
90 days ago
99.99 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia (KSA1) Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Core Aconex Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Cost Operational
90 days ago
100.0 % uptime
Today
Field Operational
90 days ago
100.0 % uptime
Today
SSO ? Operational
90 days ago
100.0 % uptime
Today
Viewer Operational
90 days ago
100.0 % uptime
Today
File Upload Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Previews Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
User Management Group Operational
Dashboards (Analytics) ? Operational
Document Service Operational
Task Operational
90 days ago
100.0 % uptime
Today
Directory Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Alert!!! US2 will be migrating September 5th. Sep 5, 2025 18:00 - Sep 8, 2025 13:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 29, 2025 - 16:00 UTC
Scheduled - US2 will be migrating Sep 5 beginning at 1pm EDT. Aconex will not be available during this time until Monday, Sep 8 6am EDT.

Note: non-SSO users will need to change their passwords to meet enhanced security requirements. It is recommended that non-SSO users change their passwords before the migration

Passwords must be 15 - 100 characters, with minimum of 8 characters different from the current password, and of 4 different types: capitals, lowercase, numbers, symbols.

copy/paste this url in your browser for important information concerning the migration
https://help.aconex.com/high-compliance-environments/news-and-updates/hce-us2-instance-migation/
Aug 28, 2025 - 22:31 UTC
Sep 2, 2025

No incidents reported today.

Sep 1, 2025
AU1 - Speed of Service impacting Application
Resolved - The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Sep 1, 01:12 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Sep 1, 01:04 UTC
Identified - Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
Sep 1, 01:03 UTC
Investigating - We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Sep 1, 00:34 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
US1 - Loss of Packages service
Resolved - The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Aug 28, 21:26 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 19:09 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 17:09 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 12:02 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 10:07 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 07:59 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 05:57 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 04:01 UTC
Update - Our teams have identified the cause and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 28, 00:42 UTC
Update - Our teams have identified the cause and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 27, 23:33 UTC
Update - Our teams have identified the cause and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 27, 20:29 UTC
Monitoring - Our teams have identified the cause and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 27, 18:11 UTC
Identified - Oracle teams identified the cause and are currently working on remediation efforts. Thank you for your continued patience.
Aug 27, 18:06 UTC
Investigating - We have identified an issue that may result in loss of service with Packages. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Aug 27, 17:08 UTC
Aug 27, 2025
Aug 26, 2025
US1 - Delays impacting Packages
Resolved - The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Aug 26, 06:41 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 26, 06:27 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 26, 04:19 UTC
Update - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 26, 02:03 UTC
Monitoring - Our teams have identified the cause and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 26, 00:06 UTC
Identified - Oracle teams identified the cause and are currently working on remediation efforts. Thank you for your continued patience.
Aug 25, 21:21 UTC
Update - We are continuing to investigate this issue.
Aug 25, 20:21 UTC
Update - We are continuing to investigate this issue.
Aug 25, 20:18 UTC
Investigating - We have identified an issue that may result in delays with Packages. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Aug 25, 20:09 UTC
Aug 25, 2025
AU1 - Intermittently unavailable
Resolved - The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Aug 25, 05:58 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 25, 05:46 UTC
Identified - Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
Aug 25, 05:43 UTC
Investigating - We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Aug 25, 05:30 UTC
AU1 - Intermittently unavailable
Resolved - The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Aug 25, 00:57 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 25, 00:39 UTC
Identified - Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
Aug 25, 00:38 UTC
Investigating - We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Aug 25, 00:23 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
ASIA2 - Loss of Field Inspections
Resolved - The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Aug 20, 02:26 UTC
Monitoring - Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
Aug 20, 02:16 UTC
Identified - Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
Aug 20, 02:14 UTC
Investigating - We have identified an issue that may result in loss of service with Field-Inspections. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
Aug 20, 01:30 UTC
Aug 19, 2025

No incidents reported.

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